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Customer Service Representative

2 months ago

Irving, Texas, United States Chick-fil-A Full time
About the Role

We are seeking a friendly and enthusiastic individual to join our team as a Customer Service Team Member. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, preparing customer orders, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Welcome and greet guests in a friendly and courteous manner
  • Take and prepare customer orders in a timely and efficient manner
  • Maintain a clean and organized workspace, including the counter and dining area
  • Observe and adhere to health and sanitation guidelines to ensure a safe and clean environment for guests
  • Provide exceptional customer service, responding to guest needs and concerns in a professional and courteous manner
  • Work collaboratively with team members to ensure seamless service and a positive guest experience
Requirements
  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all front-of-house equipment and navigate shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in a fast-paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
About Chick-fil-A

Chick-fil-A, Inc. is a leading quick-service chicken restaurant chain in the United States. Founded in 1946 by S. Truett Cathy, the company has grown to become one of the largest and most successful fast-food chains in the country. With a commitment to customer service and quality food, Chick-fil-A has become a beloved brand across the nation.