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Product Specialist

2 months ago

Elizabethtown, Kentucky, United States Swope Automotive Group Full time
Product Specialist Opportunity

Swope Chrysler Dodge Jeep Ram is seeking a highly motivated and customer-focused individual to join their sales team as a Product Specialist. As a key member of the team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Customer Interaction: Engage with customers to understand their needs and preferences, providing personalized guidance throughout the vehicle purchase process.
  • Product Knowledge: Develop and maintain in-depth knowledge of vehicle features, benefits, and accessories to effectively consult with customers.
  • Sales and Service: Proactively guide customers through the sales process, ensuring a seamless experience from vehicle appraisal to delivery.
  • Communication and Negotiation: Utilize excellent communication and negotiation skills to close deals and meet customer expectations.
  • Vehicle Preparation: Prepare sold vehicles for customer delivery, ensuring a smooth and efficient process.
  • Customer Follow-up: Regularly follow up with customers to ensure satisfaction and drive loyalty.
  • Inventory Management: Assist in maintaining inventory display and organization to enhance the customer experience.
Requirements:
  • Customer Focus: Proven ability to provide exceptional customer experiences.
  • Drive and Motivation: Ability to set and achieve personal income goals consistent with company standards.
  • Communication and Interpersonal Skills: Excellent communication, consultative, and interpersonal skills.
  • Technology and Social Media: Strong telephone and technology skills, including computers, smartphones, and social media.
  • Willingness to Learn: Strong desire and aptitude for continuing growth opportunities.
  • Valid Driver's License: Valid in-state driver's license and an acceptable, safe driving record.
Benefits:
  • PTO and Paid Sick Time: Available after 60 days of employment.
  • Health Insurance: Comprehensive health insurance package.
  • 401K and Company Match: Retirement plan with company match.
  • Vision and Dental Insurance: Comprehensive vision and dental insurance package.
  • Life Insurance and AD&D: Company-paid basic life insurance and AD&D insurance.
  • Short and Long-Term Disability: Company-paid short-term and long-term disability insurance.
  • Critical Illness and Accident Coverage: Supplemental insurance coverage.
  • Prepaid Legal and Identity Theft Protection: Comprehensive prepaid legal and identity theft protection.
  • Discount Programs and Referral Incentives: Exclusive discount programs and referral incentives.
  • Employee Assistance Program: Confidential employee assistance program.
  • Pet Insurance and Gym Membership: Pet insurance and gym membership benefits.