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Hotel Guest Services Representative

1 week ago

Delray Beach, Florida, United States Shaner Hotel Group Full time
About the Role

As a Hotel Guest Services Representative, you will play a vital part in ensuring our guests have an exceptional experience. Your primary responsibility will be to clean and service assigned guest rooms, adhering to franchise and hotel standards.

Duties and Responsibilities
  • Clean and maintain guest rooms, bathrooms, and public areas to the highest standards.
  • Handle guest complaints and concerns in a professional and courteous manner.
  • Maintain confidentiality and security of all guest rooms and information.
  • Report any maintenance deficiencies or issues to management.