In-Store Shopping Assistant

1 week ago

Middletown, Delaware, United States Sprouts Farmers Market Full time
Job Introduction:

Sprouts Farmers Market is seeking a detail-oriented and customer-focused In-Store Shopping Clerk to join our team. As a key member of our store team, you will be responsible for providing excellent customer service, ensuring the quality and freshness of products, and efficiently processing online orders.

Responsibilities:
  • Work in-store to shop and fulfill customer's online orders using a mobile device equipped with the Instacart Shopper App
  • Provide exceptional customer service by focusing on product quality and freshness, and substituting potential out-of-stock items
  • Effectively communicate any necessary changes to an order
  • Process order transactions using the in-store POS system
  • Serve as an online ambassador for the store answering questions about order delivery, the Instacart platform, and the benefits of using the service
  • May assist in other areas of the store by stocking shelves, filling the frozen food bins, and helping maintain the overall cleanliness and presentation of the store
Qualifications:
  • Be at least 21 years of age and have a high school diploma or equivalent
  • Have and show an outgoing and friendly behavior; have a positive attitude and the ability to interact positively with our customers
  • Have good communication skills; and the ability to take direction and participate in a team environment
  • Ability to operate front end equipment; register, calculator, scanner
  • Be able to perform the following: standing, walking, bending, throughout the entire workday
  • Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet
  • Be able to walk up to 3 miles in an 8-hour shift
Benefits:
  • Competitive pay
  • Sick time plan that you can use to support you or your immediate families health
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for you and one other family member in your household on all purchases made at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(K) Retirement savings plan with a generous company match
  • Company paid life insurance
  • Contests and appreciation events throughout the year full of prizes, food and fun
Eligibility requirements may apply for the following benefits:
  • Bonus based on company and/or individual performance
  • Affordable benefit coverage, including medical, dental and vision
  • Health Savings Account with company match
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care
  • Company paid short-term disability coverage
  • Paid parental leave for both mothers and fathers
  • Paid holidays
Why Sprouts:

Sprouts Farmers Market offers a unique and rewarding work environment that prioritizes customer satisfaction and employee growth. As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment, while also enjoying a comprehensive benefits package and opportunities for career advancement.

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