Banking Customer Experience Specialist

2 weeks ago


Haledon, New Jersey, United States TD Bank Group Full time
About the Role

As a Banking Customer Experience Specialist at TD Bank Group, you will play a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency. This is an excellent opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real difference in the lives of our customers.

The ideal candidate will possess strong communication skills, be detail-oriented, and have the ability to function in a high-pressure environment. If you are passionate about providing legendary customer service and have a desire to grow your career, we encourage you to apply.

Estimated Salary: $24.00 - $30.50 USD per hour

About Us

TD Bank Group is a leader in the financial services industry, committed to delivering innovative solutions to meet the evolving needs of our customers. As a member of our team, you will be part of a diverse and inclusive organization that values innovation, teamwork, and community involvement.

Benefits:

  • Competitive compensation package
  • Opportunities for career growth and development
  • Comprehensive health and wellness benefits
  • Paid time off and holidays
Responsibilities

In this role, you will be responsible for:

  • Delivering exceptional customer experiences
  • Processing everyday banking transactions with accuracy and efficiency
  • Responding to and resolving customer inquiries and concerns
  • Engaging in lobby leadership and orchestrating customer flow
  • Acting as an advocate for the customer by conducting needs-based conversations and offering financial and digital solutions


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