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Service Operations Manager
2 months ago
Fremont Motor Companies is a dynamic and growing organization that values its employees as its most vital asset. We are committed to providing exceptional service to our customers and strive for continuous improvement in our operations. As a Service Director/Manager, you will play a key role in leading our service team to achieve this goal. Your responsibilities will include assisting customers in servicing and repairing their vehicles, understanding their requirements and concerns, and matching them to various service options. You will also be responsible for hiring and supervising service department personnel, creating goals and objectives for the department, and maintaining a high Customer Service Index (CSI) rating. If you have a strong focus on providing excellent customer service and a minimum of 3 years of experience as a service manager, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits, and opportunities for career advancement. Our company is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
