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Service Center Operations Manager

2 months ago

Louisville, Tennessee, United States Valvoline Instant Oil Change Full time
About the Role

We are seeking a highly motivated and experienced Assistant Service Center Manager to join our team at Valvoline Instant Oil Change. As a key member of our service center team, you will be responsible for leading and developing a high-performing team of service advisors and technicians.

Key Responsibilities
  • Assist the Service Center Manager in the daily operation and oversight of the service center, ensuring exceptional customer service and a safe working environment.
  • Perform oil changes and additional car maintenance services, adhering to company standards and procedures.
  • Mentor, lead, and train the team to optimize their development and improve service center performance.
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center.
  • Deliver a positive first impression to each guest with a warm and friendly greeting, building trust and winning repeat, loyal customers.
Requirements
  • Six months of supervisory experience required, preferably in a retail environment.
  • Knowledge of cash handling, facility, and safety control policies and practices.
  • Ability to occasionally lift up to 50 pounds and stand for extended periods.
  • Comfortable working in a non-climate-controlled environment and having full mobility.
What We Offer
  • Competitive weekly pay - $18.75/Hour
  • Paid on-the-job training - No previous automotive experience is required
  • Flexible work schedule: No late evenings or holidays
  • Paid time off (PTO), and holiday pay
  • Company provided uniforms and tools
  • Tuition and certification assistance and access to a FREE online university
  • Medical and prescription drug coverage - with Health Savings Account contributions
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%