Home Building Warranty Expert

3 weeks ago


Dallas, Texas, United States Grand Homes Full time
Job Overview

We are seeking an experienced Home Building Warranty Representative to join our team in the Dallas/Fort Worth area. As a key member of our customer service team, you will be responsible for ensuring timely completion of all customer service requests, controlling warranty costs, and processing payroll.

Estimated Salary Range

The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience.

Responsibilities

Your primary responsibilities will include:

  • Inspecting construction at various stages of the build process
  • Scheduling customer service work with homeowners, field personnel, and trades
  • Ensuring timely completion of all customer service requests
  • Controlling warranty costs
  • Processing payroll
  • Negotiating bids with trades
  • Meeting with trades, vendors, and homeowners to determine warranty coverage
Requirements

To be successful in this role, you will need:

  • Experience in the home building industry, specifically in warranty or construction
  • Excellent communication skills, including effective email communication
  • Excellent organization skills
  • Excellent computer skills, including Word and Excel
  • Reliable transportation
  • Bilingual skills are a plus
Benefits

We offer a comprehensive benefits package, including:

  • Competitive base salary
  • Monthly bonus program
  • Medical and dental benefits
  • Life insurance
  • 401(k) plan
  • Profit sharing
  • Paid holidays
  • Paid vacation
  • Auto and cell phone allowance
About Us

Grand Homes is a leader in the Dallas/Fort Worth semi-custom homebuilding industry, with a reputation for excellence and a commitment to customer satisfaction. We have been recognized as two-time winner of America's Best Builder, three-time winner of Builder of the Year award, and numerous design awards.



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