Healthcare Patient Coordinator
2 weeks ago
At BELTOPIA LLC, we prioritize delivering exceptional service to our patients by fostering a supportive and collaborative work environment for our team members. The role of the Patient Care Coordinator is essential in ensuring a remarkable experience for our patients.
This position involves responsibilities across multiple locations and is a full-time opportunity.
Key Responsibilities- Perform general administrative and office tasks.
- Assist the Healthcare Professional (HCP) in managing patient interactions and serve as a key point of contact.
- Effectively utilize the scheduling system to optimize appointment availability.
- Engage with current, past, and prospective patients through various outreach methods and track appointment outcomes.
- Support the HCP in local marketing initiatives and community engagement to enhance referral opportunities.
- Professionally handle incoming calls and messages, ensuring timely follow-up with patients.
- Accurately process and maintain clinic documentation to comply with HIPAA and state regulations.
- Verify patient eligibility and manage sales processes in accordance with established guidelines.
- Process payments, reconcile financial records, and manage inventory effectively.
- Maintain a tidy and inviting office atmosphere.
- A high school diploma or equivalent is required.
- Preferred experience includes 2 years in an office setting.
- Sales and customer service experience of 2 years is advantageous.
- Proficiency in Microsoft Office is necessary.
- Flexibility in working hours and days is expected.
- Strong focus on customer service.
- Ability to work collaboratively within a team and maintain a positive demeanor.
- Self-motivated and well-organized.
- Effective decision-making and judgment skills.
At BELTOPIA LLC, we combine innovative healthcare solutions with outstanding patient care, making it an excellent place for professional growth.
We are committed to providing equal employment opportunities and do not discriminate against any employee or applicant.
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