Bartender

We are seeking a skilled Bartender to join our team at Lake of the Torches Resort Casino. As a Bartender, you will be responsible for providing exceptional service to our guests and ensuring a seamless beverage experience.

• Respond to guest and wait staff beverage requests in a timely and efficient manner.
• Provide exceptional service to guests and other customers in a courteous manner.
• Maintain a complete knowledge of available beverages and drink mixing.
• Manage and maintain the quality, consistency, and portion controls for all dispensed drinks.
• Compute guest check totals and complete cash handling on assigned Point of Sales System.
• Adhere to alcohol awareness programs, including following protocols, checking guest identification, and performing responsible beverage service.
• Manage and maintain daily tip records.
• Complete all side work, set up, and closing activities.
• Maintain a clean and sanitary work environment at all times.
• Report any guest complaints or concerns to immediate supervisor or manager for resolution.
• Notify supervisor, manager, or facility administrator of situations that may affect guests, associates, or the casino.

• A high school education or equivalent is required.
• A minimum of three months prior bartending experience is preferred.
• Prior customer service and cash handling experience is required.
• Excellent interpersonal, communication, and organizational skills are necessary.
• The ability to manage and maintain confidential and sensitive information with diplomacy and tact is required.

The majority of responsibilities will be performed within lounge areas with exposure to differentials in temperature.

May be exposed to situations where hazardous chemicals, spills, wet floors, or guest behaviors may create undesirable conditions.

Continual walking, bending, standing, and lifting is required.