Bilingual Spanish Lead Teller

4 weeks ago


Paterson, New Jersey, United States PNC Full time
Job Overview

At PNC, we are committed to delivering exceptional customer experiences. As a Bilingual Spanish Lead Teller, you will play a key role in coaching and mentoring tellers to provide top-notch service to our customers. Your expertise in Spanish language will enable you to effectively communicate with customers and identify opportunities to refer PNC products.

Key Responsibilities
  • Coach and mentor tellers to deliver exceptional customer service
  • Supervise customer transactions and identify opportunities to refer PNC products
  • Lead by example in providing excellent customer service and coaching tellers to do the same
  • Work closely with the Branch Manager to ensure daily operations run smoothly
Requirements
  • Bilingual fluency in Spanish and English
  • 1+ years of related experience in retail banking
  • Strong communication and coaching skills
  • Ability to work in a fast-paced environment
What We Offer

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, unless otherwise required by law, between 15 to 25 vacation days each year, depending on career level.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit pncbenefits.com.



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