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Cinnabon Team Supervisor

2 months ago

Buffalo, New York, United States V & J Holding Companies, Inc. Full time
Job Overview

As a key member of our team at V & J Holding Companies, Inc., the Shift Lead plays a crucial role in ensuring operational excellence and team cohesion. This position requires prior experience and offers opportunities for career progression.

Responsibilities
  • Dough Preparation: Prepare and manage dough for production.
  • Product Creation: Roll, shape, and bake Cinnabon classic and Mini Bon rolls.
  • Packaging: Frost and package Cinnabon rolls for sale, along with Bonbites, Cookies, and Churros.
  • Daily Prep: Prepare essential products for daily operations, including frosting and drink bases.
  • Drink Preparation: Prepare a variety of beverages such as Lemonade, Soda, Coffee, and Specialty Drinks.
  • Customer Engagement: Maintain a friendly and courteous demeanor towards guests, adhering to the GUESTS acronym: Greet, Urgency, Eye contact, Suggestive selling, Thank you, and Smile.
  • Team Collaboration: Work effectively within a team to ensure guest satisfaction.
  • Cash Register Operations: Operate the cash register in compliance with company policies.
  • Cleaning Duties: Perform cleaning and maintenance tasks as directed, ensuring a sanitized workspace.
  • Closing Procedures: Efficiently break down, clean, and store equipment and supplies at the end of the shift.
  • Floor Maintenance: Sweep and mop floors throughout the shift and during closing.
  • Dress Code Compliance: Adhere to company dress code and personal appearance standards.
Skills Required
  • Strong coaching and team-building abilities.
  • Excellent communication skills.
  • Effective time management capabilities.
Job Types

Full-time, Part-time

Schedule Options
  • 10-hour shift
  • 8-hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability