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Donation Attendant

2 months ago


Surprise, Arizona, United States Goodwill Industries International Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Donation Attendant to join our team at Goodwill Industries International Inc. As a key member of our donation center team, you will play a vital role in ensuring a positive and efficient experience for our donors and customers.

Key Responsibilities
  • Donation Processing: Receive and process donations in a timely and courteous manner, ensuring that all items are properly labeled and stored.
  • Customer Service: Provide exceptional customer service to donors and customers, responding to their needs and concerns in a professional and respectful manner.
  • Inventory Management: Maintain accurate and up-to-date inventory records, ensuring that all donated items are properly stored and accessible to customers.
  • Team Collaboration: Work collaboratively with other team members to achieve sales and customer service goals, sharing knowledge and expertise to drive business results.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service to donors and customers, responding to their needs and concerns in a professional and respectful manner.
  • Ability to Work in a Fast-Paced Environment: Work effectively in a fast-paced donation center environment, prioritizing tasks and managing multiple responsibilities to meet sales and customer service goals.
  • Basic Math Skills: Accurately process donations and sales transactions, maintaining accurate records and reports as needed.
  • Ability to Lift and Move Heavy Objects: Safely lift and move heavy objects, such as furniture and boxes, to and from the donation center.
What We Offer
  • Competitive Pay and Benefits: Enjoy a competitive salary and benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.
  • Opportunities for Advancement: Develop your skills and knowledge, with opportunities for advancement and professional growth within our organization.
  • Collaborative Work Environment: Work in a dynamic and supportive team environment, with opportunities to collaborate and share knowledge with colleagues.