Maintenance Technician

3 weeks ago

Midland, Texas, United States Platinum Companies Full time
Job Summary:

As a Maintenance Technician with Platinum Companies, you will be responsible for performing scheduled preventative maintenance in guest rooms, meeting rooms, and public spaces. You will also respond to repair requests, maintain the building and grounds, and ensure safety and security protocols are in place. Additionally, you will perform energy conservation tasks and maintain regulatory requirements. Your exceptional customer service skills and technical knowledge will be essential in providing a high level of satisfaction to our guests.

Key Responsibilities:
  • Perform maintenance operations to ensure functions meet Platinum Companies and Brand standards.
  • Comply with all applicable federal, state, and local laws and ordinances.
  • Adhere to safety and emergency procedures, including removing safety hazards.
  • Maintain, repair, and clean guest rooms according to property procedures.
  • Preventative maintenance as noted on maintenance log.
  • Estimate time and extent of repairs.
  • Perform general cleaning of guestroom surfaces.
  • Service the hotel's pool, including adjusting chemicals and cleaning filters.
  • Refurbish furniture and fixtures within guest rooms.
  • Report any serious maintenance problems or safety hazards to the manager/supervisor.
  • Conduct regular stock and inventory of tools/equipment and supplies.
  • Assist in regular inventory count and processes.
  • Maintain, repair, and operate equipment for optimum effectiveness, efficiency, and safety.
  • Complete regular property inspections.
  • Maintain franchise standards and follow-up on inspection deficiencies.
  • Review and follow procedures to report property equipment, furnishing, and supplies in need of repair.
  • Review and follow procedures on Brand and Company Energy Conservation Program.
  • Remove trash, tidy lobby, and service areas.
  • Perform on-call emergency service as required.
  • Control expenses to achieve or exceed budget goals.
  • Maintain accurate logs and records as required.
  • Work closely with management to ensure frequent and clear communication among all departments.
  • Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs.
  • Handle guest problems and complaints effectively.
  • Assist with projects.
  • Other duties as assigned.
  • Keep company business, including financials, personnel, guest, and customer data strictly confidential.
Requirements:
  • Excellent verbal and communication skills required.
  • Maintain and fulfill any training and or certification programs as instructed or to comply with Company and Brand standards.
  • Professional appearance and grooming must be adhered to at all times.
  • Uniforms must be worn according to Company and Brand standards.
  • Be a self-starter.
  • Proficient with current technologies and software inclusive of business applications.
  • Familiarity with maintenance tools and equipment.
  • Ability to handle physical workload.
  • Follow budget and inventory protocol.
  • Ability to work a flexible schedule including weekends.
  • Be organized and work well in a fast-paced team environment.
  • Stand and/or walk for extended periods of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Have an outgoing personality.
  • Maintain professionalism at all times.
  • HVAC, plumbing, and electrical certification a plus.
  • High School Diploma required.

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