Contemporary Arts Ambassador
3 days ago
Job Title: Visitor Services Associate
Job Summary:
SITE Santa Fe is a dynamic, interdisciplinary contemporary arts institution guided by artists, rooted in New Mexico. We are seeking a Visitor Services Associate to create a welcoming and accessible environment for visitors and deliver information about exhibitions and public programs.
Key Responsibilities:
- Provide exceptional customer service and maintain a friendly demeanor.
- Process entry admissions, gather visitor demographic information, and facilitate coffee, snack bar, and store sales.
- Answer the public phone, address caller's questions, and transfer calls to the appropriate staff member.
- Accurately process admissions, cafe products, and store merchandise.
- Collect demographic attendance data from visitors.
- Take reservations and maintain a will-call list for public programs and events.
- Oversee and support the front desk during public programs and special events.
- Support public programs during check-in.
- Assist the store in processing sales, accessing store items in cases, and informing visitors of products and vendors.
Requirements:
- Associate's degree or equivalent experience.
- Minimum of one year of experience in customer service.
- Fluency in both English and Spanish is preferred.
- Proficient written and communication skills.
- Proficiency in Microsoft Word, Excel, Gmail, and Google Docs.
- Familiarity with any point of sale system.
- Familiarity with opening and closing a cash register.
- Ability to prioritize and manage time effectively.
- Holds a current ServSafe Food Handler's Permit or willingness to obtain one within 30 days of hiring.
About SITE Santa Fe:
As a non-collecting contemporary arts institution, SITE Santa Fe remains flexible to respond to conversations of the moment and values the transformative experience of engaging with contemporary art.
SITE Santa Fe is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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