Master Trainer

5 days ago

Chicago Illinois, United States QBS, provider of Safety-Care Full time
Job Summary

We are seeking a highly experienced Master Trainer to join our team at QBS, provider of Safety-Care. As a Master Trainer, you will be responsible for delivering high-quality training programs to our customers, primarily in the area of Safety-Care.

Key Responsibilities
  • Conduct and implement QBS training programs as prescribed and dictated in training manuals and other directive materials.
  • Arrange and travel to customer sites to conduct multi-day training programs in the US or internationally as assigned, which will involve overnight stays and some weekend travel.
  • Complete and submit paperwork in a timely, accurate manner, including but not limited to training records and expense reports.
  • Maintain and promote customer service and satisfaction through professional behavior, responding to and/or resolving questions, concerns, and complaints in a professional, thorough, and timely manner.
  • Assist with customer support by responding to inquiries and providing solutions in a professional and timely manner.
  • Support sales and marketing efforts through participation in activities such as in-person and web-based presentations of QBS products and services, newsletters, and other publications.
  • Participate in the design, development, and refinement of training materials to meet the future needs of QBS clients.
  • Maintain certification as a BCBA and stay up-to-date with current literature in applied behavior analysis.
Requirements
  • Possess a minimum of 3-5 years of experience providing consultation and training in behavioral principles and procedures to para/professionals in one or more of the following areas: autism/developmental disabilities services, adolescent or adult psychiatric settings, brain injury rehabilitation, or other relevant human service settings.
  • Experience with high-intensity behavioral challenges is required.
  • Travel 30 weeks per year with some weekend travel.
  • Physical requirements include standing and kneeling for long periods of time, getting up and down from the floor without using the floor for support repetitively, and ability to support weight to the ground or to lift.
  • Proficient and professional verbal and written communication skills.
  • Access to a strong and reliable internet connection for customer and internal webinars and meetings.
  • Computer skills including Microsoft Word, Excel, PowerPoint, and Outlook.
Education and Certification
  • Master's Degree in Applied Behavior Analysis or a closely related program.
  • Minimum of one year, and currently active Board Certification in Behavior Analysis.
Benefits
  • Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan (401k, IRA) with company match.
  • Life Insurance (Basic, Voluntary & AD&D).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Training & Development.

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