Insurance Client Service Representative
4 days ago
Job Summary
">We are seeking a highly motivated and detail-oriented Insurance Client Service Specialist to join our team. As an Insurance Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met promptly and professionally.
">About Hylant
">Hylant is a full-service insurance brokerage with over 20 offices in eight states. We have been recognized as a Best Place to Work in Insurance for several years, and we pride ourselves on being a family-owned business that treats our employees and clients like family.
">Responsibilities
">- Provide exceptional customer service to clients via phone, email, and in-person
- Respond to client inquiries in a timely and professional manner
- Assist clients with policy changes, endorsements, and other policy-related documents
- Process daily service needs, including change requests and audits
- Manage activities and follow-ups to ensure open items are completed in a timely manner
- Review and process policies and endorsements for accuracy of coverage, policy, content, and form completion
- Collaborate with internal teams to resolve client issues and concerns
Requirements
">To be successful in this role, you will need:
">- Bachelor's degree in Business, Insurance, Risk Management, or a related field
- Two or more years of experience in insurance client service
- Active Property & Casualty License
- Intermediate Microsoft Office skills (Excel, Word, PowerPoint, Outlook)
- Basic analytical skills
- Excellent attention to detail
- Exceptional oral and written communication skills
- Ability to work well in a team environment
Why Choose Hylant?
">We offer a competitive salary of $65,000 - $80,000 per year, depending on experience. Our benefits package includes health insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development.
">About the Role
">This is a full-time position with regular working hours and a competitive salary. You will be part of a dynamic team that values collaboration, innovation, and customer satisfaction.
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