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Retail Operations Supervisor

2 months ago

Biddeford, Maine, United States Goodwill Full time
Location: Biddeford, Maine

At Goodwill Northern New England, our store revenues are dedicated to supporting our nonprofit mission, which focuses on empowering individuals in need to reach their professional and personal aspirations. Our diverse programs encompass workforce development initiatives, residential support for adults with disabilities, community assistance, AmeriCorps services, and business-cleaning solutions. Additionally, we manage two brain injury rehabilitation centers to aid recovery following such incidents.

Position Overview:

As the Retail Operations Supervisor, you will collaborate closely with the Store Manager to oversee the recruitment, team development, and daily operations of store staff. Your role will be pivotal in achieving sales objectives, managing expenses, safeguarding company resources, and effectively communicating the mission of Goodwill Northern New England to our customers.

We seek candidates who possess robust leadership capabilities and have a proven track record in scheduling, team oversight, and customer engagement while meeting productivity targets. Prior supervisory experience in a retail setting is essential, with a preference for those who have worked as shift supervisors in a multi-line retail context.

Benefits of Joining Goodwill:
  • Comprehensive Medical, Dental, Life, and Vision insurance.
  • 403(b) retirement plan with employer contributions.
  • Paid Short & Long Term Disability coverage.
  • Generous Paid Time Off (PTO) policy.
  • 30% Employee discount at Goodwill locations.
  • And additional perks.
What sets Goodwill NNE apart is our commitment to our employees' well-being. We provide "life navigation" services, offering complimentary counseling and support during challenging times. Telehealth services are also available for your convenience, ensuring you can prioritize both physical and mental health. Goodwill NNE fosters a welcoming and respectful work environment, encouraging kindness, openness, active listening, and mutual support among team members. By joining the Goodwill NNE family, you are not just taking on a role; you are becoming part of a community that genuinely cares for its employees and their overall welfare.