Behavioral Health Care Coordinator

2 days ago

Mesa, Arizona, United States Concentric Healthcare Staffing Full time

About the Role:

We are seeking an experienced Behavioral Health Care Coordinator to join our team at Concentric Healthcare Staffing. As a key member of our team, you will play a vital role in providing high-quality care to our clients.

Job Summary:

The successful candidate will be accountable for coordinating and managing the full patient care cycle. This includes assessing, planning, implementing, monitoring, and evaluating actions required to meet the client's health and human services needs.

Responsibilities:

  • Collaborate with the clinical team to engage, educate, communicate, and coordinate care with the consumer, their family, behavioral health, medical and dental providers, community resources, and others.
  • Provide supportive services including assistance in maintaining, monitoring, and modifying covered behavioral health services.
  • Brief telephone or face-to-face interactions with a person, family, or other involved party for the purpose of maintaining or enhancing a person's functioning.
  • Assistance in finding necessary resources other than covered services to meet basic needs.
  • Serve as a point of contact and ensure ongoing collaboration, including communication of appropriate clinical information with other involved parties as appropriate and coordination of care with a person's family, behavioral and general medical and dental healthcare providers, community resources, and other involved supports.
  • Ensure the provision of all covered services identified on the service plan; referrals to community resources as appropriate; and coordination of care activities related to continuity of care between levels of care and across multiple providers, services, and supports.
  • Participate in staffings, case conferences, or other meetings with or without the person or his/her family participating.
  • Screen and assess all persons on caseload for financial entitlements (AHCCCS, SSI/SSD etc.) and complete AHCCCS applications on all consumers on caseload meeting criteria.
  • Provide transportation to consumers as appropriate and determined by the clinical team.
  • Coordinate transfers to out-of-area, out-of-state, or to an Arizona Long Term Care System (ALTCS) contractor as applicable.
  • Develop and implement transition, discharge, and aftercare plans prior to discontinuation of behavioral health services.
  • Perform all case management functions associated with a caseload, including participating in the assessment and service planning processes, and identifying the need for further or specialty evaluations.
  • Collaborate with the person and his/her family or significant others to implement an effective service plan, explaining the available clinical options to the team, including the advantages and disadvantages of each option.
  • Maintain the person's comprehensive clinical record, including documentation of activities performed as part of the service delivery process.
  • Continuously evaluate the effectiveness of treatment through the ongoing assessment of the person and input from the person and relevant others, resulting in modification to the service plan as necessary.
  • Pursue best practice outcomes for persons with mental illness, including continuing education, employment, independent housing, and community tenure.
  • Maintain satisfactory punctuality and attendance as set on the work schedule.

Qualifications:

  • Proven working experience in case management, including as a nurse, medical, mental health care manager, or a related job.
  • Excellent knowledge of case management principles, healthcare management, and reimbursement.
  • Effective communication skills.
  • High School Diploma and 4 years of behavioral health experience.
  • Valid driver's license.

Salary: $55,000 - $65,000 per year, based on location and experience.

About Concentric Healthcare Staffing:

We are a full-service medical staffing firm that provides clinical staffing support to client and partner facilities nationwide. Our teams are dedicated to supporting specific niches within the healthcare industry, including nursing, allied, therapy, and behavioral health.

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