Service Team Member-Seasonal

5 days ago


Santa Rosa, California, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Support the sales team in achieving sales goals, including processing transactions, handling returns and exchanges, and maintaining accurate inventory levels
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience
  • Work collaboratively with the sales team to achieve sales goals and support the overall success of the store
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Discounts on store merchandise
  • Flexible scheduling


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