Franchise Tax Professional
1 month ago
At H&R Block, we're dedicated to providing exceptional client service and inspiring confidence in our clients, associates, and communities. Our Purpose is to help people make informed decisions about their lives, careers, and finances.
A Day in the Life:As a Client Service Professional/Receptionist, you'll be the first point of contact for our clients, providing a warm and welcoming experience. You'll match clients with the best-suited tax professional for their needs, schedule appointments, and ensure all client needs are met during service.
Key Responsibilities:- Answer phones and greet clients in a personalized and friendly manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Help ensure all client needs are met during service
- Maintain office cleanliness and organization with team members
- Perform other duties as assigned
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task and prioritize tasks
- Strong organizational and time-management skills
- Computer proficiency with Microsoft Office
H&R Block is a company that values diversity, inclusion, and community. We believe in the power of people helping people and strive to make a meaningful difference in the lives of our clients and associates.
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