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Client Transport Specialist

2 months ago

Nicholasville, Kentucky, United States Revive Ministries, Inc Full time
Client Transport Specialist at Revive Ministries Inc.Position Overview

REPORTS TO: Director of Operations FLSA STATUS: Non-Exempt

SCHEDULE: Standard hours with flexibility for early/late shifts and occasional weekend duties

POSITION SUMMARY: The Client Transport Specialist is tasked with adhering to the transportation schedule and ensuring the safe and timely conveyance of clients and/or staff to various appointments, classes, meetings, and job-related activities.

KEY RESPONSIBILITIES:

  • Collect clients from designated locations and transport them to their intended destinations without delay.
  • Drive responsibly, observing all traffic regulations and speed limits while taking weather conditions into account.
  • Follow specified routes or utilize an approved GPS system for navigation.
  • Perform basic vehicle upkeep, including refueling and cleaning, and report any mechanical issues promptly.
  • Maintain open communication with clients and colleagues to improve service quality and enhance customer satisfaction.
  • Uphold client and agency confidentiality at all times.
  • Follow established protocols for the safe delivery of clients.
  • Provide emotional support to clients during challenging situations.
  • Address and resolve conflicts as they arise.
  • Assist at designated locations as instructed.
  • Complete incident reports as necessary.

EDUCATIONAL BACKGROUND:

  • Ability to comprehend instructions and follow prescribed routes.
  • Writing proficiency at a sixth-grade level.

QUALIFICATIONS:

  • Valid driver's license.
  • Compliance with insurance provider's requirements.
  • Strong communication, organizational, and time management skills.

SKILLS REQUIRED:

  • Familiarity with traffic regulations.
  • Proficiency in using GPS navigation or following written directions.
  • Accountability and effective time management.
  • Conflict resolution abilities.

WORKING CONDITIONS:

Physical Demands:

Ability to enter and exit vehicles multiple times, operate vehicles, and lift up to 25 pounds.

Environmental Conditions:

Spending the majority of the day driving in varying traffic conditions, with travel required in all weather scenarios.

Mental Demands:

Managing daily deadlines and interactions with clients and staff.

WORK EXPECTATIONS:

  1. Commitment to a minimum of 40 hours per week.
  2. Collaboration with team members and clients.
  3. Travel for appointments or meetings at various locations.

AT-WILL EMPLOYER STATEMENT:

Revive Ministries Inc. (Revive) operates as an At-Will employer, allowing both the company and the employee to terminate employment at any time, for any reason, with or without cause or notice.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Revive Ministries Inc. (Revive) is an Equal Opportunity employer, adhering to anti-discrimination laws at all levels.