Pet Service Manager

1 week ago


Myrtle Beach, South Carolina, United States Destination Pet LLC Full time

Destination Pet LLC is a dynamic company that revolutionizes the pet industry by creating a connected care network of trustworthy partners who bring innovative solutions every day. We are passionate about elevating the love and lives of pet families, and we're seeking a talented Pet Service Manager to help lead our team at K9 Cabana.

Job Summary:

The ideal candidate will be responsible for delivering exceptional customer service, managing staff, and ensuring the smooth operation of our pet care services. If you're a strong motivator with excellent interpersonal skills and a passion for teamwork, we encourage you to apply.

About the Role:
  • Customer Service: Provide outstanding service to pet owners, ensuring their pets receive the best possible care.
  • Staff Management: Lead a team of dedicated professionals, motivating them to achieve exceptional results.
  • Service Delivery: Ensure seamless delivery of our pet care services, including boarding, grooming, and veterinary care.
  • Cross-Training: Foster a culture of continuous learning, where staff can develop new skills and expertise.
  • Facility Compliance: Maintain compliance with federal and local labor laws, ensuring a safe and healthy work environment.
Requirements:
  • Education: Associate or Bachelor's degree in a related field (e.g., business, hospitality).
  • Experience: Minimum 1 year management experience in a similar industry (hospitality, service, retail).
  • Skills: Excellent communication, problem-solving, and time management skills; proficiency in Microsoft Office Suite and database applications.
  • Physical Demands: Ability to lift 40 pounds, work evenings, weekends, and holidays; stand, walk, and climb stairs frequently.
What We Offer:
  • Salary: $18-20 per hour.
  • Benefits: Health, vision, dental, long & short-term disability, and Life insurance; 401k match; pet care discounts; generous PTO.
  • Opportunities: Career growth opportunities with a stable company; professional development and training programs.

We're an equal opportunity employer committed to diversity and inclusion. If you're passionate about creating a positive impact on pet families and have the skills and experience required, please submit your application today


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