Retail Sales and Service Team Member

1 day ago


Austin, Texas, United States Michaels Stores Full time
About Us

At Michaels, we believe in fueling the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada. Our purpose is to make creativity accessible to everyone.

Job Description

We are seeking a Retail Sales and Service Team Member to join our team. In this role, you will provide exceptional customer service, assist customers with shopping, and ensure a seamless checkout experience. You will also be responsible for maintaining store recovery standards, adhering to company policies, and performing other duties as assigned.

Responsibilities

  • Provide exceptional customer service, assisting customers with shopping and ensuring a seamless checkout experience
  • Maintain store recovery standards, including merchandise recovery and maintenance
  • Adhere to company policies, procedures, and standards
  • Assist with truck unloading, stocking, and planogram processes
  • Perform other duties as assigned

Requirements

  • High school diploma or equivalent required
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Benefits

  • Health insurance (medical, dental, and vision)
  • Paid time off
  • Tuition assistance
  • Generous employee discounts

Estimated Salary Range: $12-$15 per hour based on location and experience.



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