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Credit Recovery Professional
3 weeks ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Lead Collections Specialist at Discover Financial Services, you will be responsible for servicing delinquent credit card accounts, building strong relationships with customers, and driving business results.
Responsibilities- Provide personalized support to customers to resolve their delinquent account issues.
- Analyze customer data to identify opportunities to improve customer satisfaction and retention.
- Collaborate with internal stakeholders to develop and implement effective strategies to minimize losses and drive business growth.
We place our customers at the very center of our work. To deliver on our promises to our customers, each of us contributes every day to a culture that values compliance and risk management.
