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Host/Hostess
2 months ago
Silver Diner Development, LLC is a leader in the casual dining segment, known for its award-winning Fresh & Local Menu and commitment to sustainability. We're passionate about delivering exceptional guest experiences and fostering a culture of growth and development for our team members.
Job SummaryWe're seeking a highly motivated and friendly Host/Hostess to join our team at Silver Diner. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. You will be responsible for greeting guests warmly, managing the flow of guests to tables, and ensuring that every guest receives a sparkling clean table and a positive experience.
Responsibilities- Ensure every guest receives a warm welcome and is seated at a clean table in a timely manner
- Manage the flow of guests to tables, following proper rotation and ensuring that every guest is introduced to our company's philosophy
- Knowledge of all conversations of service, able to answer guest questions about the menu and restaurant
- Clean, organize, and stock supplies needed at the host station, including menus, crayons, and kid's cars
- Follow and track proper service rotation, quote wait time to guests when tables are not immediately available, and occasionally pre-bus tables to allow for quick turn-around time
- Interact with guests in and as they leave the restaurant to ensure a positive dining experience
- Maintain a clean lobby to Silver Diner standards and complete all assigned side work
- Work as part of a team, communicating clearly and constructively
- Previous restaurant experience is preferred, but not required
- Must be of legal age to serve alcoholic beverages according to applicable state law
- Weekend and holiday availability is required for this position
- Medical, dental, and vision insurance
- 401K plan
- Employee Assistance Program
- Referral Bonus Program
- Meal Discounts
- Gym membership discounts
- Work shoe discounts and more
We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within.