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Support Staff
2 months ago
We are seeking a Support Staff member to join our team at the Nevada Cares Campus, a safe haven for individuals experiencing homelessness in the Reno area. As a Support Staff, you will play a vital role in providing quality service to our program participants, ensuring their safety and well-being, and supporting the overall mission of Volunteers of America Northern California & Northern Nevada, Inc.
Key Responsibilities- Provide supportive interaction with program participants and team members, ensuring a safe and non-judgmental environment.
- Assess participants' needs and provide assistance as required.
- Perform daily work duties, including meal preparation, bed assignments, showers, and laundry.
- Conduct hourly safety and security checks, and respond to crisis situations as needed.
- Maintain accurate records and reports, including daily logs and incident reports.
- Perform housekeeping and maintenance tasks, ensuring a clean and safe environment for participants and staff.
- Respond to participant questions and concerns, providing clear and thorough communication.
- Perform clerical duties, including answering phones and filing as needed.
- Assist with participant property management, including inventory and storage.
- Support the development of new staff members, providing training and guidance as needed.
- Assist with mail program, including processing and distributing mail to participants and staff.
- Support participant development, helping residents achieve self-sufficiency and independence.
- Demonstrated ability to communicate and comprehend oral and written instructions.
- General knowledge of issues and challenges unique to homelessness, substance abuse, and other related areas.
- Ability to work irregular hours and function as a team member.
- Computer skills and proficiency in Microsoft Office.
- CPR and First Aid training within 90 days of employment.
- Valid Nevada driver's license preferred.
- Ability to lift and move up to 30 pounds, and physically able to safely maneuver the weight distribution of a client in an emergency.
As a Support Staff member with Volunteers of America Northern California & Northern Nevada, Inc., you will have the opportunity to make a meaningful difference in the lives of our program participants. We offer a competitive hourly rate of $19.95, and a comprehensive benefits package, including paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.
