We are seeking a highly skilled and organized CSP/Receptionist to join our team at H&R Block. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless client experience, and maintaining a clean and organized workspace.

• Greet clients in a personalized and inviting manner, ensuring a positive first impression.
• Match clients with the best-suited tax professional for their needs, providing expert guidance and support.
• Schedule clients according to their preferences, ensuring timely and efficient service.
• Handle client exits by ensuring all current and future needs are met, providing a seamless transition.
• Maintain office cleanliness and organization, working collaboratively with team members to achieve a high level of quality and efficiency.

• Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility and adaptability, with the ability to work in a fast-paced environment and adjust to changing priorities.