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Sales Associate

2 months ago

Austin, Texas, United States Madewell (Fairtrade Line) Full time

About Madewell (Fairtrade Line)

Madewell (Fairtrade Line) is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With a strong focus on fair trade practices, we offer a wide range of high-quality, sustainable clothing options for men and women.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and creating a seamless shopping experience for our customers.

Key Responsibilities

  • Drive sales by exceeding sales and service expectations
  • Complete training and utilize product knowledge tools to provide expert advice to customers
  • Assist with store tasks to ensure a positive customer experience
  • Share feedback and insights with management to improve store operations
  • Act in a manner that aligns with our company values

Requirements

  • Make a great first impression and welcome customers with a smile
  • Love the brand and have a great fashion aesthetic
  • Do what it takes to create seamless, amazing experiences for customers
  • Bring your best to everything you do and achieve your goals
  • Be flexible and ready to have fun along the way
  • Leverage technology while also knowing that devices don't dominate the dialogue
  • Build productive relationships with team members and respect each other
  • Be at least 18 years old
  • Be available to work nights, weekends, and holidays
  • Be able to bend, reach, stretch, lift, carry, and move at least 40 pounds
  • Be able to regularly move around all store areas and be accessible to customers

Perks

  • Competitive base pay and bonus programs
  • Flexible days and hours
  • Amazing merchandise discounts
  • 24/7 free confidential help with personal and work concerns
  • Personal and professional development opportunities
  • Giving back volunteer program, disaster relief funds, and charitable matching donations
  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, and commuter benefits
  • Time Away paid time off, holidays, parental leave, disability leave, and bereavement
  • 401(k) plan with company matching contributions