Medical Case Manager

4 days ago


New York, New York, United States Allara Health Full time
Key Responsibilities
  • Deliver exceptional patient service through various channels, including messaging, email, and phone calls.
  • Support clinicians with patient coordination and workflow improvements.
  • Provide ongoing case management and chart reviews to ensure patients are prepared for appointments.
  • Answer user questions about our product and offer personalized online appointment booking assistance.
  • Work with patients and providers to address medical needs, including laboratory orders and prescriptions.
  • Triage calls from pharmacies, external providers, and insurance companies.
  • Relay customer insights to inform product development.
  • Perform other duties as assigned.


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