Experience Design Leader

3 weeks ago


Scottsdale, Arizona, United States SmartRent Full time

We are seeking an innovative Experience Design Leader to lead our customer experience program at SmartRent. This role involves designing and delivering customer-centric experiences that drive business growth.

Key Responsibilities:
  • Develop and execute the company's customer experience design strategy
  • Analyze customer feedback and provide design recommendations to stakeholders
  • Collaborate with cross-functional teams to implement effective solutions
  • Create dashboards and reports to track key performance indicators
  • Stay up-to-date with industry trends and emerging technologies

The ideal candidate will have 10+ years' experience in analytics or customer insights, with a strong background in research methods and data analysis. A Bachelor's degree in social science, data science, or related field is required.

Estimated Salary: $120,000 - $160,000 per year



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