Claims Supervisor

At Jobot, we're seeking a seasoned Claims Supervisor to lead our claims department. As a key member of our team, you'll oversee the day-to-day operations, ensuring accurate and efficient claims processing.

• Supervise and coordinate claims department activities to deliver exceptional claims services.
• Review and analyze claims for accuracy, completeness, and eligibility.
• Develop and implement procedures to enhance productivity and quality of claims processing.
• Assist in training programs for claims staff and manage complex or problematic claims.
• Ensure compliance with company policies, legal, and regulatory requirements.
• Collaborate with underwriting and risk management departments to identify trends and implement strategies to reduce risk and improve claims outcomes.
• Provide excellent customer service by addressing inquiries and complaints promptly and professionally.
• Prepare and present reports on claims activities to senior management.

• Minimum 5+ years of experience in claims management, preferably in the insurance industry.
• Proven experience in insurance claims, claims handling, risk management, and ClaimsPro.
• Deep understanding of claims management principles and practices.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent analytical skills with the ability to interpret complex data and make informed decisions.
• Exceptional communication and interpersonal skills.
• Proficiency in using claims management software and other relevant computer applications.
• Bachelor's degree in business administration, insurance, or a related field. Professional certification in claims management or insurance is a plus.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• High ethical standards and integrity with a commitment to maintaining confidentiality.