Customer Service Ambassador

6 days ago


Covington, Virginia, United States Family Dollar Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to customers, ensuring they have an enjoyable shopping experience.

About the Role

In this role, you will greet customers, assist them with selection of merchandise, and complete cash register transactions. You will also answer questions regarding the store and its products, providing accurate and helpful information to ensure customer satisfaction.

Key Responsibilities

* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Greet customers, engage with them, and assist with selection of merchandise
* Complete cash register transactions accurately and efficiently
* Maintain a clean and organized store environment, adhering to company standards
* Collaborate with colleagues to achieve sales goals and objectives

Requirements

* High school diploma or equivalent required
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment, adapting to changing situations quickly
* Basic math skills and accuracy with handling cash and operating a point-of-sale system
* Availability to work flexible hours, including weekends and holidays
* Reliable transportation and ability to travel between stores if needed

Benefits

* Competitive hourly rate: $12-$15 per hour, depending on experience and qualifications
* Opportunities for advancement and career growth within the company
* Discounts on store merchandise and services
* Paid time off and holidays



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