Customer Service and Sales Professional

1 week ago


Schertz, Texas, United States Bill Hicks - State Farm Agent Full time
Job Overview:

This is an exciting opportunity to join our growing insurance office as a Customer Service and Sales Professional. As an Agent Team Member, you will play a vital role in establishing customer relationships, developing leads, and marketing products and services. You will be working closely with our team to achieve sales/service quotas and provide excellent customer service.

Salary: $45,000 - $60,000 per year, depending on experience level and qualifications.

Job Description:

In this full-time position, you will be responsible for:
  • Establishing customer relationships and following up with customers, as needed.
  • Developing leads, scheduling appointments, identifying customer needs, and marketing/selling appropriate products and services.
  • Maintaining a strong work ethic with a total commitment to success each and every day.
  • Attention to detail, the ability to handle rejection, and a friendly and professional demeanor are essential for success in this role.
  • Must be able to be self-motivated to meet monthly sales quotas.
  • Process daily office underwriting requests, payments, and changes.
  • Help with customer questions.

Required Skills and Qualifications:

To succeed in this role, you must have:
  • Interest in marketing products and services based on customer needs.
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal, and listening.
  • Excellent phone communication skills, objection handling, appointment setting.
  • People-oriented.
  • Self-motivated.
  • Detail oriented.
  • Dedicated to customer service.
  • Ability to work in a team environment to meet sales/service quotas.
  • Ability to effectively relate to a customer.
  • Bilingual - Spanish preferred.
  • Property and Casualty licensed.
  • Life and Health licensed.
  • Reliable transportation.


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