Leadership Role

2 days ago


South Orange, New Jersey, United States Playa Bowls Full time
Role Overview

We are looking for a skilled Shift Leader to join our team at Playa Bowls. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of our store, including managing staff, maintaining high standards of customer service, and ensuring the efficient preparation and presentation of food and beverages.

Key Responsibilities
  • Customer Service: Deliver exceptional customer service by responding to customer inquiries, resolving complaints, and ensuring a positive dining experience.
  • Team Management: Lead and motivate a team of 2-6 people, providing guidance, support, and feedback to ensure they meet their responsibilities.
  • Inventory Management: Maintain accurate inventory levels, receive and inspect deliveries, and order supplies as needed to ensure seamless operations.
  • Cash Handling: Handle cash transactions accurately, participate in cash register counts, and maintain a secure and organized workspace.
Requirements and Qualifications

To be successful in this role, you must:

  • Be at least 18 years old;
  • Possess previous managerial experience;
  • Demonstrate strong critical thinking and communication skills;
  • Have the ability to lead a team of 2-6 people;
  • Be available to work at least 20 hours per week;
  • Have a reliable smartphone.


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