Phlebotomy Supervisor

2 days ago

Reston, Virginia, United States Centers Laboratory Full time
Job DescriptionPosition SummaryCenters Laboratory of New Jersey seeks a Phlebotomist Supervisor to work at our Laboratory in Stafford, VA.

The phlebotomy supervisor is a hands-on position responsible for overseeing the phlebotomist team in the field. The supervisor monitors the phlebotomy team responsible for performing laboratory-related duties within the physician office, as per the assigned work schedule. Additionally, the phlebotomy supervisor is responsible for providing account maintenance to ensure overall client satisfaction.

Job Responsibilities:
  • Directly oversee and supervise all company phlebotomists in all locations.
  • Manage the scheduling and proper placement of phlebotomists on a daily basis for all locations, including handling call-outs and paid time off requests.
  • Manage payroll and payroll-related issues for phlebotomists, including reviews of submitted hours and expenses.
  • Ensure compliance with regulatory agency requirements through maintaining proper documentation, conducting audits, and corrective actions.
  • Participate in quality meetings and programs.
  • Screen, interview, and hire new phlebotomy personnel as needed.
  • Provide orientation, training, and competency assessments to all testing personnel.
  • Perform phlebotomy-related disciplinary actions as needed.
  • Perform at least 3-4 daily site visits to:
    • Meet personally with phlebotomists
    • Meet personally with clients to check on service levels and overall client satisfaction
    • Review issues such as mistakes, test or procedural updates, policy changes, etc.
    • Perform additional training if necessary
    • Perform disciplinary action if necessary
    • Review all compliance-related items as per company policies
    • Document site visits and duties performed at each visit
  • Work with the sales team and client services to coordinate client-related phlebotomy services and ensure high-level customer service and client retention.
  • Able to perform phlebotomist job duties, including venipuncture, specimen collection, proper completion of lab-related paperwork, forms, documentation, and specimen processing.
  • Familiar with tube types, test requests, and medical terminology.
  • Data entry and data retrieval using the laboratory's data management system.
  • Laboratory report retrieval and filing.
  • Strict adherence to all company policies and procedures.
  • Maintain a high level of professional responsibility and performance.
  • Demonstrate flexibility, organization, and the ability to function under stressful situations.
  • Perform all responsibilities independently with no direct supervision required.
Requirements:
  • High school diploma or equivalent; additional education a plus.
  • At least 3 years of laboratory experience.

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