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Production Systems Engineer

2 months ago


Bellevue, Washington, United States META Full time
Job Description

Meta is seeking a highly skilled Production Systems Engineer to join our Release to Production (RTP) team. Our servers and data centers are the foundation upon which our rapidly scaling infrastructure operates efficiently to deliver our innovative services.

Key Responsibilities
  • Collaborate with cross-functional teams to understand system architecture and develop test suites for various architectures.
  • Design and implement experiments to detect and diagnose hardware/firmware/software health issues.
  • Develop test frameworks for large-scale test automation inside fleet during product development and after mass production.
  • Implement remediations across software and hardware stack according to plan, while keeping a thorough procedural record and data log.
  • Develop and publish updates on resolutions and communicate findings internally.
  • Troubleshoot and diagnose system failures and isolate the components/failure scenarios while working with internal & external stakeholders.
  • Develop visibility through data visualization and implement systemic solutions to hardware health issues.
  • Drive discussions with external and internal teams on test specification and methodologies to improve test quality continuously.
Minimum Qualifications
  • Bachelor's degree in Computer Science, Computer Engineering, or relevant technical field, or equivalent practical experience.
  • 2+ years of support in hardware system support.
  • Troubleshooting and analytical experience.
  • Knowledge of server architecture and components.
  • Experience with Linux and scripting.
  • Experience in changing system configurations and measuring change impact.
  • Experience working in a matrix organization.
  • Experience working through full life cycle for computer system products.
  • Experience supporting AI/HPC systems and/or related components at scale.
Preferred Qualifications
  • 4+ years experience in Production support at scale (e.g. - 10K storage servers and over 100K HDD).
  • 4+ years experience in full system technologies.
  • Experience in post-production hyperscale post-production environments, solutions.