EAP Consultant II, Federal-On Site Warner-Robins, GA Position

3 weeks ago

Warner Robins, Georgia, United States Magellan Health Full time
Job Summary

We are seeking an EAP Consultant II to join our team at Magellan Health. The successful candidate will provide direct support to organizations and their employees through the delivery of assessment, consultation, education, and triage services.

Key Responsibilities
  • Provides direct support to organizations and their employees through the delivery of assessment, consultation, education, and triage services.
  • Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems.
  • Consults with employees and organizations on a variety of workplace and work-based issues.
  • Provides clinical expertise to restore employees with diminished performance to healthy functioning.
  • Conducts critical incident response services, EAP assessment, and short-term counseling.
  • Manages caseload and other tasks, including timely case documentation to meet quality, qualitative, and quantitative performance expectations.
  • Provides information and referral to appropriate levels of care and community resources.
  • Participates in activities that improve SBU and/or client performance, excellence, and culture.
  • Assumes responsibility for identifying individual and/or team operational challenges and/or inefficiencies and recommends possible continuous improvement plans.
  • Analyzes and presents issues in a clear, concise, and persuasive manner, both verbally and in writing.
  • Develops effective working relationships with peers within and across organizational lines and supports team members and participates in team activities.
  • Takes responsibility for own development and stays current on skills and techniques needed to better serve members and help Magellan achieve its business and operational goals.
  • Adheres to all contract requirements, including qualification, performance standards, meetings, trainings, and company policy.
Requirements
  • Minimum of 5 years of clinical experience after receiving a graduate degree.
  • Clinical training must include instruction on chemical dependency, mental health, and brief therapy.
  • Must understand workplace issues, how businesses function, and a fundamental understanding of employee/employer relationships.
  • Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug-Free Workplace Requirements.
  • Must be able to provide accurate client assessment, including level of risk, substance abuse, and dependency, job performance issues, and refer to appropriate levels of care.
  • Competent in crisis intervention.
  • Demonstrates knowledge and expertise in solution-focused, brief therapy in an outpatient setting.
  • Strong customer service skills required.
  • Excellent training and listening skills.
  • Ability to interact effectively at all levels, both within the company and with external customers.
  • Adjusts well to new situations and changing priorities.
  • Comfortable with ambiguity and stress while handling a variety of assignments.
  • Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.
Education and Certifications
  • Master's degree in Behavioral Health.
  • Current licensure required for this position that meets State, Commonwealth, or customer-specific requirements.
  • CEAP certification preferred.
Salary and Benefits

The salary range for this position is $70,715 - $113,145. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary, and other benefits and perks that enhance your physical, mental, emotional, and financial wellbeing.

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