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Maintenance Operations Manager

2 months ago

Atlanta, Georgia, United States Ram Partners, LLC Full time

About the Role

We are seeking a skilled Maintenance Supervisor to join our team at RAM Partners, LLC, a full-service real estate management company that manages a portfolio of properties across the United States. As a key member of our maintenance team, you will be responsible for ensuring the integrity of our properties and providing exceptional service to our residents.

Key Responsibilities

  • Support the hiring, training, and supervision of maintenance staff to ensure a high-performing team.
  • Conduct regular property inspections to identify maintenance needs and ensure compliance with company standards.
  • Coordinate and prioritize maintenance requests and work orders to minimize downtime and maximize resident satisfaction.
  • Inspect and coordinate make-ready processes to ensure properties are ready for new residents, meeting company standards for cleanliness and quality.
  • Demonstrate excellent customer service skills and treat residents, staff, and vendors with professionalism, ensuring a positive experience for all.
  • Maintain property grounds and common areas to meet company standards, including landscaping, snow removal, and other exterior maintenance tasks.
  • Perform preventative maintenance to ensure the longevity of our properties, reducing the need for costly repairs and replacements.
  • Maintain a clean and organized shop and work areas, adhering to company standards for safety and efficiency.
  • Adhere to all safety policies and procedures, ensuring a safe working environment for yourself and others.

Requirements

  • High School Diploma or equivalent; college degree preferred.
  • Valid driver's license required.
  • EPA HVAC and CPO certification required.
  • 3-5 years of experience in maintenance or a related field.
  • Excellent verbal and written communication skills.
  • Basic computer knowledge in Microsoft Office (Word, Excel).
  • Ability to multitask and meet deadlines in a timely manner.
  • Willingness to work flexible schedules, including weekends.
  • Legal authorization to work in the United States.

Benefits

  • Competitive compensation package.
  • 15 days of paid time off per year (prorated based on start date).
  • 9 paid holidays and 1 floating holiday per year.
  • Medical, dental, and vision insurance.
  • 401(k) with employer match.
  • Company-paid life insurance.
  • Company-paid short-term and long-term disability after 1 year of service.