Veterinary Diagnostic Specialist

5 days ago


Thousand Oaks, California, United States IDEXX Laboratories Full time

About Us: At IDEXX Laboratories, we are committed to helping pet owners worldwide keep their companion animals healthy and happy. As a leading innovation leader in the veterinary diagnostic industry, we strive to provide exceptional products and services that make a real difference in people's lives.

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Job Summary: We are seeking a highly skilled Veterinary Diagnostic Specialist to join our team as a Field Support Representative (FSR). This role involves working closely with customers to ensure they have the best possible experience with our products, providing expert training and technical support, and building strong relationships with veterinarians and practice staff.

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Key Responsibilities:

  • Provide expert training and technical support to customers on our veterinary diagnostic products
  • Build strong relationships with veterinarians and practice staff to understand their needs and preferences
  • Work closely with cross-functional teams to develop and implement customer-centric solutions
  • Travel extensively to customer sites to provide on-site technical support and training

Requirements:

  • 3+ years of experience in a veterinary clinic or related field
  • Proven track record of building strong relationships with customers and colleagues
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid driver's license and willingness to travel up to 75% of the time

What We Offer:

  • A competitive hourly rate targeting $27/hour+
  • Opportunity for annual cash bonus
  • Comprehensive health insurance, dental insurance, and vision insurance from day one
  • 5% matching 401(k) plan
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment

Earnings Estimate: Based on a 40-hour workweek, this position is estimated to earn around $55,000 - $65,000 per year, depending on location and performance.



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