Customer Service Representative

6 days ago


Issaquah, Washington, United States Marcel Dore - State Farm Agent Full time
Job Role

We are seeking a skilled and motivated individual to join our team as an Insurance Agency Team Assistant. As a key member of the Marcel Dore - State Farm Agent team, you will play a vital role in supporting insurance agents in gaining and keeping customers.

Key Responsibilities
  • Assist the business goals of the insurance agency by providing administrative support and services.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and promote the development of our business.
Requirements
  • To be eligible for this position, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of your employment.
  • Coursework or expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
  • Ability to work collaboratively as part of a team, as well as operate independently.
  • Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties.
  • Strong prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail.

The estimated salary for this position is around $42,000 - $62,000 per year, based on experience and qualifications.



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