Bowling Attendant

About Us
Elevate Entertainment Group is a leading provider of immersive entertainment experiences. Our company operates a portfolio of brands, including EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam, and Violet Crown Cinemas. We offer a diverse range of activities, such as movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Our guests can enjoy high-quality food and beverages from our scratch kitchens and bars while experiencing a variety of entertainment options for everyday fun.

Job Overview
The Bowling Attendant will be responsible for ensuring the smooth operation of our bowling alley. This role involves assisting guests with their needs, maintaining the cleanliness and functionality of the bowling area, and contributing to a fun and welcoming atmosphere.

Key Responsibilities

• Provide exceptional customer service by greeting guests warmly and providing information about bowling services, assisting with lane assignments, shoe rentals, and scoring systems.
• Monitor bowling lanes to ensure proper functionality, addressing and resolving minor technical issues with lane equipment or scoring systems, and reporting any unresolved issues to management.
• Respond promptly and proactively to guest inquiries and requests.
• Offer guidance on proper bowling techniques and ensure all safety guidelines are followed, addressing any unsafe behaviors and reporting all incidents to management.
• Maintain a clean and organized bowling environment, including ball return stations, seating areas, rental shoes, and bowl desk.
• Ensure a smooth and enjoyable guest experience while assisting with set-up, coordination, and management for special events such as bowling leagues, tournaments, parties, etc.
• Work closely with other cast members, including servers and bartenders, to provide a seamless guest experience.
• Proactively monitor and manage inventory levels of bowling supplies such as balls, shoes, and accessories.
• Perform other related duties as necessary or assigned.

Requirements

• Exhibit a hospitality-minded attitude, being friendly, outgoing, and guest-focused.
• Able to take direction and work together as a team.
• Work calmly and execute job duties effectively under pressure in a fast-paced environment.
• Possess basic math skills to comprehend proper handling of transactions.

Physical Requirements

• Ability to withstand prolonged periods of standing, walking, climbing stairs.
• Must be able to lift 50 pounds at times.
• Must be able to work in an environment with loud noise, flashing lights, and repetitive motions.

Cast Member Benefits

• Competitive Pay and Growth
• Cast Member Perks - discounts on Movies, Attractions, and F&B

Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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