Holiday Customer Experience Specialist

5 days ago


Waco, Texas, United States Bath & Body Works Full time

Why Work at Bath & Body Works: At Bath & Body Works, we're passionate about delivering exceptional customer experiences and creating a positive, inclusive work environment. We believe in empowering our associates to succeed and grow, both personally and professionally. As a Retail Sales Associate, you'll have the opportunity to develop valuable skills, work with a talented team, and contribute to our mission of creating a brighter, happier world.

About the Role: As a Retail Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth. You will work closely with our team to create a positive, high-energy store environment that exceeds customer expectations. In this role, you will be responsible for building relationships with customers, recommending products, and supporting product replenishment activities.

Key Responsibilities:

  • Deliver exceptional customer experiences through personalized service and product knowledge
  • Build relationships with customers to understand their needs and preferences
  • Recommend products to customers based on their needs and interests
  • Support product replenishment activities to ensure the store is stocked and ready for customers
  • Maintain our values, policies, and procedures to ensure a positive and inclusive work environment

Requirements:

  • 1+ year of retail experience, preferably in a customer-facing role
  • Proven track record of delivering exceptional customer experiences and driving sales growth
  • Availability for varied weekly shifts, including weekends, closing, and peak periods
  • Effective communication skills, being open to feedback, and the ability to adapt quickly

Benefits:

  • On-demand access to earned wages through DailyPay (optional benefit)
  • 40% merchandise discount and free product
  • No-cost mental health and wellbeing support through our Employee Assistance Program
  • Flexible scheduling that fits your lifestyle

Estimated Salary: $12-$15 per hour, depending on experience. Total annual salary: $24,960 - $31,200.



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