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Healthcare Product Consultant, LPN

2 months ago

Largo, Florida, United States Argentum Medical Full time
Healthcare Product Consultant

The Healthcare Product Consultant plays a crucial role in delivering exceptional service to our valued clients, addressing inquiries, clarifying product information, and managing concerns with professionalism and efficiency.

Primary Responsibilities:

  • Conduct comprehensive instructional sessions with existing clients, focusing on the effective use of medical devices and troubleshooting common issues.
  • Address client inquiries and concerns with clarity and empathy, ensuring a thorough understanding of their needs.
  • Accurately document all client interactions, including complaints and resolutions.
  • Collaborate with various departments to enhance client satisfaction and foster loyalty.
  • Review daily reports to maintain optimal workflow and service delivery.

Qualifications:

  • Must possess a valid LPN certification
  • Minimum of an Associate's Degree
  • Strong communication abilities
  • 2-3 years of experience in a related position