Arcade Maintenance Supervisor

4 weeks ago


San Francisco, California, United States Round1 Full time
Arcade Maintenance Supervisor Job Description

Are you passionate about delivering exceptional customer experiences and ensuring the smooth operation of our bowling and amusement centers? Do you have a keen eye for detail and a knack for troubleshooting complex issues? We're seeking a skilled Arcade Maintenance Supervisor to join our team at Round1

Key Responsibilities:
  • Provide exceptional customer service and respond to customer complaints in a timely and professional manner.
  • Assist the Facilities Manager in maintaining the cleanliness and organization of the facility, including the arcade and bowling areas.
  • Perform routine maintenance and repairs on arcade machines, bowling equipment, and other facility-related systems.
  • Conduct regular safety inspections and ensure compliance with OSHA regulations.
  • Train and supervise other mechanics on safety procedures and standards of operation.
  • Stay informed on company policies and procedures related to the Bowling and Amusement Departments.
  • Conduct inventory on all facility equipment and ensure that all necessary supplies are stocked.
  • Perform other tasks as assigned by the Facilities Manager and/or General Manager.
Requirements:
  • Two years of related experience or equivalent combination of education and experience.
  • Strong customer service and interpersonal skills.
  • Good communication, critical thinking, and analytical skills.
  • Ability to work varying shifts, including weekends and holidays, as well as overtime to support business needs.
Work Environment:

The Arcade Maintenance Supervisor will work in a fast-paced bowling and amusement center environment with high levels of noise, dust, and activity. The noise level in the work environment is usually loud.

Physical Demands:

The Arcade Maintenance Supervisor will be required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee will need to stand and walk for extensive periods of time without breaks during busy times. Lifting and/or moving up to 100lbs with assistance is required.



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