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Xfinity Retail Sales Consultant

2 months ago

Jersey City, New Jersey, United States Comcast Full time
Job Summary

We are seeking a highly motivated and customer-focused Xfinity Retail Sales Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Customer Service and Sales
    • Provide personalized sales and service support to customers, ensuring a world-class experience.
    • Utilize knowledge and skills to achieve sales and customer experience goals.
  • Product Knowledge and Demonstrations
    • Develop and maintain in-depth knowledge of Xfinity products and services.
    • Provide product demonstrations to educate customers on product capabilities.
  • Operational and Administrative Tasks
    • Perform operational and administrative tasks, including customer onboarding and issue resolution.
    • Partner with customer care to resolve customer issues.
  • Team Collaboration and Development
    • Collaborate with team members to achieve sales and customer experience goals.
    • Participate in training and development opportunities to enhance skills and knowledge.
Requirements
  • Education
    • High School Diploma or equivalent required.
  • Experience
    • 2-5 years of sales and customer service experience preferred.
  • Certifications
    • None specified.
What We Offer
  • Competitive Compensation
    • Base pay: $20.00 per hour.
    • Targeted commission: up to $7.69 per hour.
  • Benefits
    • Medical, dental, and vision insurance.
    • 401(k) matching.
    • Discounted services.
    • Xfinity Mobile discounts.
Comcast is an Equal Opportunity Employer

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.