Clinical Representative
2 weeks ago
Element Science is seeking a highly skilled Field Clinical Representative to join our team in Manhattan, NY. As a Field Clinical Representative, you will be responsible for fitting and training patients with our groundbreaking medical device.
Key Responsibilities:- Train and fit patients with our medical device, ensuring proper use and application.
- Collaborate with Sales and Territory Managers to maximize coverage efficiency.
- Assist Reimbursement Specialists with obtaining documentation for insurance approval.
- Provide in-depth training sessions and in-service to healthcare professionals on the use and benefits of our device.
- Partner with Commercial, Marketing, and Sales teams to identify and resolve account barriers for eligible patients and market expansion.
- Develop strong relationships with healthcare professionals in assigned accounts to expand market share.
- Maintain accurate records of interactions, training sessions, and customer feedback in our CRM system.
- Support patients through the duration of their prescriptions with interim visits, product troubleshooting, and therapy reports as needed.
- 5+ years of clinical work experience and 2+ years of sales or field representative experience in healthcare.
- Bachelor's degree in nursing, science, or related field.
- Cardiovascular training and industry experience with Class III medical devices preferred.
- Strong communication, organization, and writing skills.
- Excellent relationship management skills.
- Able to troubleshoot and think creatively under pressure.
- Familiarity with software databases such as Electronic Data Capture systems, CRM, MS office, Salesforce, Concur, or Netsuite.
- Familiarity with sales processes.
- Valid driver's license and active vehicle insurance policy.
- Able to travel frequently outside of region as needed.
- Competitive salary and benefits package, including stock options, medical, dental, and vision insurance, and 401(k) retirement plan.
- Quarterly bonus and stock options.
- Employee Assistance Program through PEO.
Element Science is an Equal Opportunity Employer. We do not base our employment decision on an employee's or applicant's race, color, religion, sex, national origin, age, disability, genetic information, or other non-merit-based factors prohibited by law.
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