Shift Supervisor

1 week ago


Cumberland, Maryland, United States AutoZone, Inc. Full time
Job Summary

AutoZone is seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading and guiding store personnel to achieve maximum productivity, ensuring a safe and efficient work environment, and delivering exceptional customer service.

Key Responsibilities
  • Leadership and Guidance: Assist the Store Manager in supervising, training, and developing store personnel to achieve sales goals and maintain a high level of customer satisfaction.
  • Store Operations: Assume responsibility for the store operation and commercial department in the absence of the Store Manager, ensuring seamless execution of daily tasks and activities.
  • Commercial Sales: Assist with the management of commercial and hub departments to ensure timely servicing of commercial accounts and deliveries.
  • Merchandising and Inventory: Delegate and ensure store merchandising tasks are completed in a timely manner, maintaining a well-organized and visually appealing store environment.
  • Cash Handling and Security: Operate cash registers, follow established cash handling duties, and ensure all company policies and loss prevention procedures are followed.
  • Customer Service: Utilize ZNET to assist customers in locating merchandise or finding suitable alternatives, maintaining a high level of customer satisfaction.
  • Safety and Compliance: Maintain a safe working environment, ensuring AutoZoners implement safe practices, including PPE, and conduct emergency procedures as needed.
  • Performance Management: Provide feedback on AutoZoner performance to the Store Manager, addressing areas for improvement and recognizing outstanding performance.
Requirements
  • Education: High school diploma or equivalent required.
  • Certifications: ASE certification preferred.
  • Skills: Excellent communication and decision-making skills, ability to drive customer service, and a high level of integrity.
Benefits

AutoZone offers a comprehensive benefits package, including competitive pay, medical, dental, and vision plans, exclusive discounts and perks, and opportunities for career growth. Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ.



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