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Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Faherty Brands, LLC. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our retail stores.
Key Responsibilities- Provide best-in-class customer service, ensuring a memorable and lasting impact on our customers through storytelling and authentic engagement.
- Develop and maintain in-depth knowledge of our sustainable fashion products, setting the bar for product knowledge and personal style within the team.
- Capture customer information and create profiles during each transaction, driving customer acquisition and loyalty.
- Build strong relationships with customers, styling and wardrobing each customer, and providing personalized follow-up to ensure a seamless shopping experience.
- Assist in providing timely and relevant feedback to the team, supporting coaching and development in the moment.
- Bring innovative ideas to the table, questioning what can be done better and striving for excellence in all aspects of the role.
- Support fluid communication, training, and feedback within the team, ensuring a collaborative and energetic work environment.
- Lead by example, rolling up your sleeves and immersing yourself in your division of responsibility, ensuring timely follow-through and execution of company directives and standards.
- Multiple years of leadership experience in a similar scope, preferably in hi-growth direct-to-consumer retail brands.
- Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
- Adept with technology and apps, including Google Suites and MS Office, and familiar with industry-related blogs and feeds.
- Strong communication skills, with the ability to effectively communicate across multiple channels.
- Demonstrated ability to assist a leadership team with coaching and development.
- Proven track record of personal success within a retail business, consistently outpacing individual and team sales and performance goals.
- Passionate about contributing to a brand with purpose and demonstrating advocacy through business.
- Available to work a variety of shifts, including nights, weekends, and holidays.
- Able to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
We offer a comprehensive benefits package, including medical, dental, vision, and ancillary benefits, as well as incremental PTO, a 401(K) Plan with company match, and a monthly fitness reimbursement program.
We are a family-run lifestyle and apparel brand fueled by purpose and optimism, committed to building a new American legacy through high-quality, sustainably minded, feel-good favorites that bring joy to wear.
We recognize the impact the fashion industry has on the world and are dedicated to learning how to be better stewards of the planet, supporting people and organizations doing work that we believe in.
We welcome everyone and strive to lead consciously, bravely, and inclusively, reflecting our values in our work and living by six key pillars: Be The Best, Stay Authentic, Better Together, Spread Good Vibes, Deliver On Promises, and Lead Consciously, Bravely, and Inclusively.
