Customer Service Ambassador

3 days ago


Fort Wayne, Indiana, United States ECI Management Full time
Job Title: Client Service Representative

At Ethereal Consulting, we are seeking a motivated and enthusiastic individual to join our team as a Client Service Representative. This is an exciting opportunity for someone who wants to expand their career with a prestigious company.

About Us:
Ethereal Consulting delivers innovative solutions to enable businesses to build, operate, and grow their brand. Our philosophy emphasizes promoting positivity and diversity across departments and with our clients. We strive to reward our employees' progress through promotions, compensation, and recognition.

Job Description:
The primary function of the Client Service Representative is to increase awareness for the company and its solutions while delivering strategic messaging to all audiences. The ideal candidate will interact with potential customers, educate them on products and services, and build long-lasting relationships. They will also participate in regular meetings with the Client Support Specialist team to construct strategies for achieving customer acquisition standards and sales goals.

Responsibilities:
  • Interact with potential consumers by educating them on products and services
  • Build relationships with customers using interpersonal skills and personability
  • Answer questions regarding services and expand on the benefits of our brand vs. competitors
  • Participate in regular meetings with the Client Support Specialist team
  • Attend training sessions on new products and services

Requirements:
  • 0-2 years of experience in a customer-centric role preferred
  • High School Diploma or equivalent required
  • A College Degree is preferred but not required
  • Strong communication skills required
  • Aptitude for taking on multiple responsibilities

Estimated Salary: $45,000 - $60,000 per year (dependent on experience)

Benefits:
  • Diverse working culture
  • Opportunities for career advancement
  • Closures on major holidays
  • Travel opportunities and company events
  • Consistent schedule and job security


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